5 Strategies That Work for Maximizing Enterprise Mobile ROI

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Today, mobile devices and mobile technology support every facet of operations for enterprises. Maximizing mobile return on investment (ROI) is a must nowadays. From enhancing communication to streamlining operations, the power of a sound mobile communications strategy will drive efficiencies and growth opportunities for your organization.  

With many mobility management options and strategies available, it can be challenging to determine which paths will lead to genuine improvement in mobile ROI and which might turn into costly rabbit holes. 

This article highlights five strategies that cut through the noise and that will elevate your mobile telecommunications strategy. 

Most IT, finance directors, and enterprise c-level executives responsible for expense management within their large enterprises will employ the help of a reputable third-party expense management provider to assist. And most telecom expense management (TEM) providers offer managed mobility services (MMS) like Tellennium. 

For expense management leaders not partnering with an expense management provider, we believe the following information will still be useful in your effort to drive mobile ROI for your organization.  

Let’s take a closer look at how to transform your mobile telecommunications strategy into a reliable driver of productivity and profitability.  

5 Steps to Greater Enterprise Mobile ROI

1. Comprehensive Mobile Device and Application Management Optimizes ROI

In today’s mobile-dominated business world, mastering the art of device and mobile application management is very important. Sound mobile strategy ensures that every device and app in use actively contributes to your organization’s goals, rather than posing potential risks or allowing unnecessary inefficiencies.  

By prioritizing comprehensive mobile device management, large enterprises can achieve a balance between operational flexibility and sound security practices. 

  • Centralized Control: Implementing a unified mobile technology platform to manage all mobile devices and applications ensures consistent policies and security measures for your organization. 
  • Efficient Deployment and Updates: Streamlining the deployment of devices and apps, as well as updates, minimizes downtime and ensures that all tools are up and running with the latest features and security patches. 
  • Access Management: Enforcing strict access controls and authentication measures ensures only authorized users can access sensitive company data through their mobile devices. 
  • Data Protection and Compliance: Implementing encryption, remote wipe capabilities, and monitoring protects sensitive data and helps compliance with regulatory standards. 

Comprehensive mobile device and application management not only secures your enterprise against external threats but also optimizes internal processes, maximizing mobile ROI potential. 

2. Optimizing Mobile Telecommunications Expense Management (TEM) Lowers Costs

In the effort of maximizing mobile ROI, scrutinizing, and optimizing mobile telecommunications expenses becomes indispensable.  

Mobile telecommunications expense management goes beyond basic cost control; it is a strategic approach to managing mobile communications spending, which identifies inefficiencies, and capitalizes on cost-saving opportunities.  

Effective TEM practices equip businesses with the visibility and control needed to navigate the fluid landscape of mobile telecommunications. 

  • Audit and Inventory Management: Conducting regular audits of mobile telecommunications expenses and maintaining an up-to-date inventory of all mobile assets ensures the most efficient use of mobile-dedicated resources. 
  • Contract Negotiation and Optimization: Leveraging detailed expense analyses to negotiate favorable contract terms with carriers optimizes rate plans in accordance with actual usage patterns. 
  • Cost Allocation and Chargeback: Implementing cost allocation strategies to accurately charge back mobile expenses to departments or projects promotes accountability and cost awareness across the organization. 
  • Usage Monitoring and Policy Enforcement: Monitoring mobile usage to identify non-compliant activities and enforce policies prevents overspending and misuse of mobile resources. 

Through enhanced visibility and control over mobile expenses, companies can make better informed decisions that improve their mobile strategy and increase overall ROI. 

3. Enhancing Security through Employee Training Protects the ROI Process

Today, security and compliance are more needed than ever, with human error often being the weakest link in the chain of data protection. Recognizing this, enhancing security and compliance through rigorous employee training becomes an important strategy.  

Employee education on security best practices is more than a compliance checkbox; it’s a vital investment in the organization’s ongoing security practices.  

Effective training programs are engaging, continuous, and reflective of the latest threat situation, ensuring your employees remain a powerful asset in combating cybersecurity threats. 

  • Regular Training Sessions: Conducting regular, engaging training sessions on the latest cybersecurity threats and prevention techniques makes security awareness an integral part of your corporate culture. 
  • Phishing Simulation Exercises: Implementing phishing simulation exercises to test employee vigilance in scrutinizing emails and links can be fun and engaging for the team, while strengthening organizational security. 
  • Mobile Device Security Protocols: Educating employees on the importance of securing their mobile devices is especially important. This would also include the use of strong passwords, encryption, and safe browsing practices. 
  • Compliance Awareness: Ensuring employees understand their role in maintaining compliance with relevant data protection regulations and the consequence of non-compliance is important. It pays dividends for organizations that take ongoing educational awareness seriously. 

A well-educated workforce acts as another legitimate barrier against threats, significantly enhancing your organization’s security and compliance practices.  

4. Integrating IoT for Data Utilization Supports Mobile Program ROI

The integration of internet of things (IoT) technologies with mobile strategies facilitates better data utilization and operational intelligence for your organization.  

By leveraging the power of connected devices, enterprises can gather real-time insights into every aspect of their mobile operations, from supply chain logistics to customer engagement. This enhances data accuracy while providing a richer, more comprehensive view of business performance and customer needs. 

Today’s large enterprises can better anticipate market trends, streamline operations, and deliver more personalized customer experiences. 

The key lies in the strategic collection, analysis, and application of data from many IoT sources and mobile technologies, and this is all made more accessible through one mobile technology platform. 

  • Real-time Monitoring and Analytics: Utilizing IoT devices for continuous monitoring of business operations enables real-time analytics and decision-making. 
  • Enhanced Customer Insights: Gathering detailed customer data through IoT interactions offers useful insights into user preferences and behaviors. 
  • Operational Efficiency: Identifying inefficiencies and optimizing operations through detailed analysis of IoT-generated data reduces energy consumption while also streamlining mobile operations. 
  • Predictive Maintenance: Leveraging IoT data to predict equipment failures before they occur minimizes downtime and maintenance costs. 

By integrating IoT with mobile strategies, enterprises capitalize on vast amounts of data generated by connected devices. This strategic approach boosts operational efficiency and drives innovation.

5. Leveraging Analytics and AI Empowers Proactive, Insightful Mobile Data Management

The advent of advanced analytics and artificial intelligence (AI) has revolutionized the way enterprises approach mobile data management.  

Enterprises can now decode complex data patterns, predict future trends, and make data-driven decisions that significantly impact their strategic direction much better than in the past.  

The integration of analytics and AI with mobile strategies enables businesses to better understand the present while more effectively anticipating the future. It allows for the personalization of customer experiences, the optimization of operations, and enhancement of decision-making processes.  

This is all through the AI-improved lens of data-driven intelligence. 

  • Predictive Analytics: By using artificial intelligence algorithms to analyze mobile data and predict future trends, customer behaviors, and potential market shifts, businesses are better equipped to stay ahead of the curve. 
  • Personalization at Scale: Tailoring customer experiences from insights gained from mobile data analysis enhances engagement and overall satisfaction. 
  • Operational Optimization: Identifying operational bottlenecks and areas for improvement leads to increased efficiency and reduced mobile services costs. 
  • Data-Driven Decision Making: Empowering leaders to make more informed decisions based on comprehensive analytics (e.g., via reporting and dashboards) and AI-driven insights from mobile data will drive tremendous dividends over the long term. 

Leveraging mobile analytics and AI to interpret mobile data not only enhances an enterprise’s ability to make informed decisions but also fosters a culture of innovation and continuous improvement, qualities of which are always present in strong managed mobility services programs. 

Final Thoughts on Enterprise Mobile ROI Strategies

The five strategies we’ve outlined for maximizing mobile ROI underscore that success hinges on the smart, strategic integration of technology. From managing devices and apps to harnessing the power of IoT and AI, this all makes way for enhanced efficiency, security, and data-driven decision-making.  

They offer guidelines for today’s large enterprises to boost mobile ROI while also securing a competitive edge against the competition.  

If you’d like to consider Tellennium in your MMS / TEM enterprise expense management comparisons, contact us to schedule a brief demo of our solution.

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