Transform Your Mobile Environment
with Managed Mobility Services
Keeping track of devices and plans.
Your enterprise network is no small job.
The Challenge
In a fast Paced Expensive World
Tellennium’s managed mobility services (MMS) help enterprises manage mobile devices, carrier plans, and related expenses throughout the device lifecycle. Our comprehensive approach improves cost control, strengthens security, and streamlines day-to-day mobility operations.
Optimize Your Operations with Managed Mobility Services
At Tellennium, we understand the complexities of managing a mobile workforce. Our Management of Things® (MoT®) platform supports comprehensive solutions to simplify your mobility management operations, optimize costs, and enhance security.
What You’ll Experience with Our MMS Services:
Comprehensive Management
Unified mobility and technology services expense control.
Inventory Management
Centralized asset tracking, enhancing mobility lifecycle management.
Automated Invoice Processing
Efficient handling and payment support.
Dispute Management
Proactive mobile-device savings through dispute claims management.
Contract Management
Simplified oversight with proactive notifications.
Real-Time Dashboards & Reporting
Instant analytics and performance insights.
Cost Optimization
Continuous mobile service operations expense reductions.
Usage & Cost Visibility
Clear insights into mobile usage and spending.
Enhanced Security
Robust enterprise mobility management solutions.
Industry Experience
For 25 years, Tellennium has helped organizations manage and optimize telecom, utility, mobility expenses, and SaaS subscriptions. Through the MoT® (Management of Things) platform, businesses gain the visibility and control needed to manage costs efficiently.
Our services, developed internally over the years, focus on accuracy and transparency, providing practical and highly automated solutions that streamline telecom, mobility, utilities, and SaaS subscription management. By offering clear visibility into complex expense structures, we help organizations achieve cost savings and operational improvements.
We help organizations navigate the complexities of enterprise technology expense management.
Why Tellennium?
Expertise Across Industries
Our managed mobility solutions meet the needs of various sectors, including healthcare (mobile case study), financial services, manufacturing, retail, and more. This versatility allows us to address different industries’ unique challenges, providing customized solutions that drive results.
Cutting-Edge Technology
With AI-driven analytics and advanced automation tools, you’ll get real-time insights and automation to help your business stay competitive.
Customer-Centric Approach
Our managed mobility services prioritize your needs with dedicated account managers who offer personalized support and strategic guidance.
Three Organizational Mobile Business Outcomes
Tellennium’s 3 Pillars of Managed Mobility Services (MMS)
Asset Lifecycle Management
- Inventory Asset Management: Provides real-time tracking, visibility, and reporting of assets, ensuring accurate billing and complete lifecycle management.
- Device Logistics: Manages devices through procurement, tagging, kitting, testing, and secure disposal or recycling. Includes end-of-life management, buyback programs, and environmental impact reporting.
- MDM Support: Enhances security and operational efficiency through remote setup, policy enforcement, application management, troubleshooting, and user onboarding/offboarding.
Expense Management
- Invoice Management: Automates processing and verification of invoices, ensuring accurate cost allocation and reducing manual effort.
- Dispute Management: Manages billing disputes to maximize savings and ensure correct charges.
- Cost Optimization: Offers real-time monitoring and recurring audits to prevent overages, validate zero-usage, and ensure continuous cost savings.
- Contract Management: Proactively monitors contract expirations, provides renegotiation support, and helps secure favorable terms to avoid overspending.
Help Desk, MDM, & Logistics Support
- Help Desk Support: US-based Tier 1-3 support with 12x5 or 24x7 availability via phone, email, or ticket system. Ensures quick resolution of issues and minimal downtime for users.
- Mobile Rate Plan Optimization: Provides real-time visibility and proactive adjustments, ensuring efficient use of mobile plans and eliminating overcharges.
- End-User Store & Fulfillment: Simplifies procurement with a role and policy-enabled shopping cart, configurable workflows, and API integration to streamline the ordering process for employees.
Who Benefits from Our Services
Our managed mobility services are designed for enterprises with substantial mobile devices. Key decision-makers such as CIOs, CFOs, and expense managers will find our solutions particularly beneficial.
Whether you’re managing a fleet of devices in healthcare, finance, manufacturing, retail, government, or any other industry, Tellennium has your mobility management needs covered.
Our flexible solutions can be tailored to meet the specific needs of different sectors, ensuring that your organization gets the most out of its mobility investments with our enterprise mobility management solutions.
Managed Mobility Services (MMS) Options and Packages
Base MMS Package:
- Inventory Asset Management
- Dispute Management
- Invoice Management
- Real-Time Dashboards & Reporting
- Contract Management
Base MMS Package Plus Additional Services:
- End User Store and Fulfillment
- Real-Time Optimization with Carriers
- Help Desk Support
- MDM Support
- Device Logistics
Our clients average a return of
over their investment.
a potential return?
How Enterprise Mobility Management Solutions Fits with Other Expense Categories
In addition to MMS, MoT offers comprehensive management for other expense categories such as telecom (wireline), utilities, cloud services, and SaaS. Our unified platform ensures you have complete control and visibility over all your technology expenses, allowing you to manage all your expenses from a single, integrated system.
This holistic approach simplifies financial management and enhances strategic decision-making.
Access Your MMS Through ServiceNow®
Tellennium’s managed mobility services are available on the ServiceNow platform. If you are already using ServiceNow or considering it, you can seamlessly integrate our MMS solutions into your existing workflows. Tellennium can also integrate through other applications through APIs. This integration allows for greater flexibility and ease of use, making managing your mobile assets and expenses simpler than ever with our enterprise mobility management solutions.
Get Started Today
Ready to transform your mobility management with Tellennium’s managed mobility services? Contact us for a consultation to see how to see how Tellennium’s MoT can drive efficiency, reduce costs, and enhance security for your organization.
Our team of experts is here to help you navigate the complexities of mobile management and ensure that you get the most out of your mobility investments through effective technology lifecycle management.
Learn how MMS can help
FAQs About Managed Mobility Services
Enterprise mobility management (EMM) refers to the set of technologies, processes, and policies used to manage and secure an organization’s mobile devices, applications, and data. It ensures that employees can work efficiently while maintaining security and control over mobile corporate resources.
Enterprise mobility management solutions are comprehensive services and tools that help organizations manage their mobile devices, applications, and data. These solutions typically include features such as device tracking, security enforcement, application management, and cost optimization.
IoT Device Management involves the processes and technologies used to monitor, manage, and secure Internet of Things (IoT) devices throughout their lifecycle. This includes deployment, configuration, maintenance, and decommissioning of IoT devices.
IoT device monitoring refers to continuously tracking and analyzing IoT devices to ensure they function correctly, securely, and efficiently. This monitoring can include tracking device status, performance, and any anomalies indicating issues.
IoT device control involves the ability to manage and control IoT devices remotely. This includes updating firmware, adjusting settings, and deploying security patches to ensure that devices remain secure and perform optimally.
IoT configuration management is the process of managing the settings and configurations of IoT devices to ensure they operate as intended. This includes initial setup, updates, and maintaining consistent configurations across a fleet of devices.
A mobile services manager is a professional responsible for overseeing an organization’s mobile device strategy and operations. This role involves managing device procurement, deployment, optimization, security, and support to ensure that mobile services align with business goals.
Tellennium’s enterprise mobility management solutions streamline mobile device management, optimize costs, and enhance security. These solutions allow organizations to manage their mobile assets efficiently, reducing administrative burdens and improving overall productivity.
IoT device monitoring is a crucial component of Tellennium’s managed mobility services. It provides continuous oversight of IoT devices to ensure they function correctly and securely. Proactive IoT device monitoring helps quickly identify and resolve any issues, minimizing downtime and enhancing operational efficiency.
Tellennium’s managed mobility services (MMS) include IoT configuration management to ensure that all IoT devices are properly configured and maintained. This integration helps streamline device management processes, reduce errors, and ensure consistent performance.
Tellennium seamlessly integrates with MDM providers allowing enterprises to not only report on corporate devices but also BYOD devices. Integrations with MDM allows seamless workflow actions such as wipe device capabilities and allows device information to be reported in Tellennium’s application such as last usage date making it vital to compare zero usage reports.
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