Tellennium Enhances Enterprise Expense Management MoT® Platform with ServiceNow® Platform Integration

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FOR IMMEDIATE RELEASE 

LOUISVILLE, KY – May 29, 2024 – Tellennium, a leader in enterprise expense management, is thrilled to announce the integration of its Management of Things® (MoT®) platform with the ServiceNow platform. This integration brings a revolutionary approach to enterprise expense management, combining Tellennium’s extensive capabilities with the robust workflow automation of ServiceNow. The result is unparalleled efficiency and visibility for support staff, IT Directors and C-level executives managing large enterprises. The MoT solution is designed for companies that already use ServiceNow or plan to transition to it soon. 

“This integration with ServiceNow represents a significant advancement in enterprise management,” said Greg McIntyre, CEO of Tellennium. “Our clients can now manage and optimize their telecom, technology, and utility expenses in real-time, all within a single, streamlined platform.”

Key Benefits of the MoT and ServiceNow Integration

Centralized Management: ServiceNow acts as a one-stop-shop for all employee requests and workflows, while the MoT platform integrates seamlessly to manage a wide range of services efficiently. This integration enhances the end-user experience by centralizing all functions into a single accessible platform. 

Automated Workflows: The platform supports complex and automated workflows, such as device ordering for new employees, reducing manual efforts and ensuring consistent operations. Automated workflows enhance operational efficiency by integrating seamlessly with existing enterprise systems like HR and accounts payable. 

Comprehensive Inventory Management: All inventory data is imported into ServiceNow, allowing managers to access detailed reports and manage assets effectively. This ensures all telecom, utilities, and IT assets are visible and manageable from a single platform. 

Real-Time Updates and Enhanced Visibility: The integration provides real-time tracking and communication of orders and inventory data, ensuring IT Finance Directors and C-level executives have up-to-date information to make informed decisions. 

Broad Service Coverage: The MoT platform covers a wide range of services, including:

  • Mobility Management: Manages mobile devices and related services. 
  • Wireline Services: Oversees fixed-line telecommunications and network services. 
  • Utilities Management: Includes management of utility expenses such as electricity, water, and waste management. 
  • SaaS Licensing: Handles subscriptions and licensing for software-as-a-service applications. 
  • IoT Management: Manages Internet of Things devices and services. 
  • Asset Management: Tracks and manages IT, telecom, and utilities assets throughout their lifecycle. 

Scalability and Flexibility: Designed to scale with organizational needs, the MoT platform adapts to growing demands and integrates additional services as required, providing flexibility for expanding enterprises. 

Enhanced Security and Compliance: Centralizing telecom management within ServiceNow enhances security by avoiding the use of multiple third-party platforms. This centralization aids in compliance with organizational and regulatory standards. 

Unique Differentiators

No Additional Development Required: The MoT solution comes with built-out APIs to integrate with ServiceNow, eliminating the need for further development. This ease of implementation reduces the time and resources needed to integrate and maintain the system. 

Distinct Capabilities: Tellennium’s integration with ServiceNow is unique in offering combined management for mobility, wireline, utilities, SaaS licensing, IoT, and asset management. This comprehensive approach sets it apart from competitors who typically focus only on mobility or limited-service areas. 

Cost Efficiency and Savings: By identifying and eliminating inefficiencies, the platform helps organizations achieve significant cost savings. Automated workflows and real-time updates further enhance operational efficiency and reduce expenses. 

Client Success Stories 

  • Healthcare Provider: Achieved a 30% reduction in telecom expenses within the first six months of implementation. 
  • Global Manufacturing Firm: Improved financial transparency and operational efficiency, resulting in over $1.2 million in annual savings. 
  • Educational Institution: Streamlined IT procurement and invoicing processes, cutting administrative time by 40% and saving $250,000 annually. 

About Tellennium

Founded in 1999, Tellennium has been at the forefront of technology expense management, helping enterprises around the world optimize their technology investments. The company’s mission is to empower businesses with the tools and insights they need to drive enterprise cost efficiency and operational excellence. Tellennium’s proven MoT solution provides accurate, visible, and mineable data across the entire enterprise, equipping IT, finance, and other business professionals with the information needed to make informed decisions. 

For more information and to see a demo of the integration in action, visit Tellennium’s Demo Page. 

“ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow, Inc.”

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Rob Halik is a Senior Analyst at Tellennium, specializing in Managed Mobility Services, Telecom Expense Management, and Utility Bill Management. With over 25 years of industry experience, Rob provides enterprise expense management insights to help businesses optimize their operations and reduce costs. This article is a collaborative effort by our expert team members at Tellennium, including Greg McIntyre, Shawn Veitz, Matt McIntyre, and Todd Givens, who collectively bring over 100 years of industry experience.

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